Web Mail comes with four standard email folders:
Inbox, Sent, Drafts and Trash.
To these folders you can add your own hierarchy of
folders, and even put folders inside other folders.
But remember, email you put in a folder still counts
toward your email quota.
The standard folders organize your messages according
to their status:
-
Inbox-- contains new incoming emails.
-
Sent-- A copy of messages you send are
put into the Sent folder, if the Save
to sent box is checked when you compose a
message.
-
Drafts-- A place for storing messages
that you haven't finished writing. If you're in
the middle of writing a message and need to stop
for some reason, click the Save button
to put it into the Drafts folder.
-
Trash-- stores email that you have chosen
to delete. When you delete email from a folder,
it is put into the Trash folder. The messages
are not truly deleted until you empty the folder.
If you have activated spam Controls, you will see
a Known spam folder. If you upgrade
to spaminator and turn on the Suspect Email Blocking
feature, you'll also see a Suspect Email
folder. For more information about spam Controls and
spaminator, see the spam
Controls and spaminator help.
You can create new folders, specifically customized
to your needs. For example, if you frequently correspond
with an important client named 'Acme Widgets', create
a folder by that name, and move emails from your Inbox
and Sent folders there.
You can also create sub-folders; a folder
within a folder. Using the current example, you might
add a sub-folder for John Smith, Acme's CEO. See Moving
Folders into Folders to learn how.
Note: When you use an email program (such as
Outlook or Entourage) to check your email, it only downloads
the messages that are in your Web Mail Inbox.
If you use Web Mail to move a message into a different
folder, you won't see it when you check email using
a regular email program.
The Sent folder contains copies of messages that
you've sent. A copy is only put in this folder if you
check the Save a copy to my Sent folder box when
you are composing a message.
Open the Sent folder by clicking on it in the
Folders Column on the left side of the Web Mail page. When
the Sent folder opens, you'll see a list of email
messages you've already sent. This list of messages works
just like your Inbox, with a couple of exceptions.
The following information is displayed for each email
message in the Sent mail list:
-
Recipient: This column lists the recipient
of the message.
-
Subject: This column lists the subject you
gave the message.
-
Date: This column tells you when you sent
the message.
-
Size: This column shows the size of your
message in bytes (B), kilobytes (KB),
or megabytes (MB). The size of a message
includes the message text and any attachments to the
message.
Select a message by checking the box to its left. Then you can use the buttons and drop-down menus at the top to delete the message or move it to another folder.
Open a message by clicking its Subject. From there, you can use the buttons and drop-down menus at the top to delete the message, print it, forward it, etc.
Note that if your reply to a message, you'll be replying to yourself, because you're the one who sent it! If you want to reply to all the people it originally went to, then choose, Reply All.
The Drafts folder is where you keep email
messages that you are writing, but have not yet completed,
or, finished messages that you plan to send at a later
time.
For example, you're writing a note to your son at
college when the phone rings. A neighbor needs your
help! Save the draft email message in the Drafts
folder and go!
When you return, open the unfinished email message
from the Drafts folder, and finish writing.
When you delete an email message, it is moved to
the Trash folder. Deleted messages are not
truly gone until you empty this folder. If your mailbox
is full, check your Trash folder. Emptying
it might free up some space.
Emptying the Trash Folder
-
Click the Trash link in the Folder List
pane.
-
Click the Empty this folder link near
the upper-right of the Web Mail window.
Note: Messages in your Trash folder that are
more than 14 days old will automatically be deleted.
In addition to the four standard Web Mail folders, you might also see these folders:
- Known spam: Appears if you activate spam Controls. (See spam Controls and spaminator help.)
- Suspect Email: Appears if you upgrade to spaminator and turn on the Suspect Email Blocking feature. (See spam Controls and spaminator help.)
- Virus Blocker: Appears if you have turned on PeoplePC Virus Blocker and have any quarantined messages. (See Virus Blocker help.)
- Undeliverable Mail: Appears if Web Mail has moved any large or corrupted messages out of your Inbox. Web Mail does this if a message is "stuck" and is preventing you from downloading the rest of your email normally. See Troubleshooting for more information.
Click the Folders link in the Folder List
pane to open the Folders window on the right
side of the Web Mail interface. The Folders
window displays a list of your Web Mail folders and
allows you to add or change folders.
To add a folder:
-
Click the Folders link in the
Folder List on the left.
-
Type the name of your new folder into the box
next to New Folder.
-
To make this a sub-folder, select the enclosing
folder from the Parent Folder pull-down
menu.
-
Click Create Folder.
To change the name of a folder:
-
On the Folder Management Web
page, click the Move or Rename link to
the right of the folder name.
-
Type the new name for the folder in the Name
box.
-
Click Move/Rename.
To move one folder into another folder:
-
On the Folder Management Web page, click
the Move or Rename link to the right of
the folder you want to move.
-
Select the new folder from the Parent Folder
pull-down menu.
-
Click Move/Rename.
To delete a folder:
-
On the Folder Management Web page, click
the delete folder link next to
the folder you want to delete.
- Click OK.
To move an email message to an email folder:
-
Open a folder by clicking its link in the Folder
List.
-
Select an email message by clicking the check
box next to it.
-
Choose the destination folder from the pull-down
menu at the top of the page.
-
Click Move.
